- 1 What is myLAB Box?
- 2 How Does myLAB Box Work?
- 3 How Much Does myLAB Box Cost?
- 4 Are the myLAB Box Test Results Reliable?
- 5 What is the myLAB Box Customer Support Like?
- 6 Where Does myLAB Box Ship to, How Much is it, and How Does the Package Arrive?
- 7 If Your STD Test Comes Back Positive, Can You Receive a Prescription?
If you have ever been in a position where you could have possibly contracted an STD from a sexual partner, then you understand the uncertainty and anxiety that can arise from the act of not knowing. And going to your doctor or another health facility to get tested can be embarrassing or a hassle. For these reasons, the manufacturers at myLAB Box created an at-home STD test.
What is myLAB Box?
Nearly one half of the United States population either has or will develop an STD in his or her lifetime and yet, less than half will ever take the time to get themselves checked out for any possible infections or other diseases related to sexual contact. More than 80% of individuals who have some form of STD do not feel any symptoms nor show any signs that they have been infected. Oftentimes, this means that individuals who are unaware of their sexual health will go out and find a new sex partner and pass on the disease without ever knowing.
Clinical lab testing for STDs is the only surefire way to detect STDs of all types. Most people, especially if they are sexually active with multiple partners over time, will go in to make sure that they are not HIV positive, but there are other STDs that can cause a great deal of health problems that can severely affect one’s quality of life.
This test is lab certified and results are quick and confidential. Plus, each test is specially designed for women and men, so you can get specifically tailored lab results. Once you have sent your test in, you then have access to free phone consultations with on call physicians to discuss your results.
The company and product were developed by a group of entrepreneurs with like interests living in the state of California. They noticed that there was a considerable gap in the market of STD detection, especially a type of detection kit that could ensure discrete, confidential, and speedy results.
How Does myLAB Box Work?
You can order your myLAB kit online or via phone directly from the manufacturer and it will be at your home in just a few business days. Once in your hands, you provide either a small urine, swab, or tiny blood prick sample using the supplies provided and then send in the sample in a self-addressed envelope (which is in the kit) and mail the entire kit back to myLAB. In 3 to 5 days, your confidential results will be available.
How Much Does myLAB Box Cost?
Both the basic male and female STD kits cost $189 for a five panel test, which includes compounds able to detect high risk STDs such as HIV, Chlamydia, and Gonorrhea. This kit is cheaper by half than nearly all tests of this type available from other online labs as well as actual labs. Furthermore, most other lab kits and tests do not provide a digital platform with your results laid out in great detail.
A unique aspect of myLAB Box is that the manufacturer refuses to take any form of health insurance as a payment for the product. This is good because it means that your results will be completely confidential and not a part of the larger United States healthcare database (as the lab would be obligated to send the results of your test to your insurance company, which would then place the information in your medical records). But it can also be a downside for individuals in need of a confidential STD lab test who cannot otherwise afford one. Payments can be made with most major debit and credit cards as well as HSA and FSA cards.
Are the myLAB Box Test Results Reliable?
All tests are sent back to a CLIA certified lab that are 99.9% accurate and will provide the same results as a clinic or hospital. False positives are always a possibility, but that is true of any test. False negatives are always possible if you are taking the test before your disease or infection has had time to grow to the point where it can be detected, thus retesting is often necessary. Or, do some research on the possible STD that you might have to see how long it takes for the STD to become recognizable.
There are a variety of specific and combined tests that you can order depending on your particular needs. If you know (or have a very clear idea) which STD you might be infected with, you can order that specific kit to make sure. This is likely if you are with a sexual partner who has disclosed his or her specific STD with you, and you are just checking to see if that STD was passed on to you. Specific STD test kits include:
- Chlamydia & Gonorrhea
- Genital Herpes
- Mycoplasma Genitalium
- Hepatitis C
If you do not have an idea of which STD you may have contracted, then you have a choice between a 5 Panel STD Test, an 8 Panel STD Test, and a 14 Panel STD Test. The 5 Panel STD Test checks for:
The 8 Panel STD Test checks for the above five diseases in addition to:
- Hepatitis C
- Herpes Simplex Type II
- HIV (I & II)
The 14 Panel STD Test includes the eight diseases listed above in addition to:
- Mycoplasma genitalium
- Chlamydia (genital, throat, and rectal)
- Gonorrhea (genital, throat, and rectal)
There are also a number of other tests that you can purchase to help keep track of your health as well as the health of your partner. These additional kits include:
- Women’s Health
- Couple’s Test
- V-Box (checks for all possible causes of vaginal discharge)
- BV (a test for bacterial vaginosis)
- HPV Women 30+
Every myLAB Box either comes with a lab certification or is FDA approved. Furthermore, every kit and its components are made and assembled entirely in the United States, which means no worrying over compromised supplies or the like. This company is trustworthy and efficient and will leave you feeling confident about your sexual health and privacy.
What is the myLAB Box Customer Support Like?
For basic information about the kits or the company, you can contact myLAB Box customer service via phone or email Monday through Friday between the hours of 8 AM to 12 PM and 2 PM to 4 PM. The company can also be followed and contacted via their social media platforms located on Facebook, Twitter, and Google +.
Overall, there are few complaints about myLAB Box’s customer service as far as customer reviews are concerned. Representatives are on hand during the week to help you figure out which kit will work best for you as well as answer any questions that you may have about the testing process, the results, and so on.
Even in cases where the company’s customer service was brought into question by disgruntled patrons, myLAB Box customer representatives are quick to respond to customer feedback and attempt to create a solution to whatever problems might exist. Their attentiveness not only to those reviews that are sent directly to the company but also to outward review systems speaks volumes of the company’s dedication to customer service.
One of the best aspects of myLAB Box is that upon purchase, you will have direct phone access to a medical professional with an emphasis in STDs and STD counseling. Rather than try and make an appointment or wait in a long line to try and see your family doctor or a local STD specialist, you can have a professional at the press of a speed dial button who can help explain your results and give you advice on what you need to do next.
Where Does myLAB Box Ship to, How Much is it, and How Does the Package Arrive?
myLAB Box is a small company still, and as such, the company is unable to ship outside of the United States. According to the manufacturer, they are in the process of working their way to a wider, more global coverage option. But until that day comes, only United States citizens will be able to benefit from myLAB’s STD test kits and prompt results.
Shipping itself is completely free, and each package will arrive at your home in a discreet packaging that does not show the product or business name anywhere on the outside of the package nor on the pre labeled return envelope. Every piece of mail connected to myLAB Box’s kits is discrete and generic to further protect your privacy.
If Your STD Test Comes Back Positive, Can You Receive a Prescription?
During the conversation with your complimentary medical professional through myLAB Box, if you are experiencing severe or otherwise extremely uncomfortable or potentially dangerous symptoms due to your STD(s), the physician may be able to call in the appropriate prescription to your preferred pharmacy.
This prescription, depending on what you need and what insurance you have, may be reported through your insurance and put on your medical record. Discuss with your myLAB physician, customer service representative, and your pharmacy to figure out what the best option for your situation is.
If the myLAB Box medical professional is unable to help you, then you can take your myLAB Box test results to any physician or medical clinic for further treatment and diagnosis. This is possible because every myLAB Box test kit is lab certified and therefore highly accurate and legal. Your results can be downloaded from your myLAB Box online interface into a PDF that you can take to your personal physician.